The grma programme (the “programme”) is a GAA rewards programme which invites GAA Members and supporters to register and avail of partner discounts and special offers. It is intended as a ‘thank you’ (or go raibh maith agat) to GAA Members and supporters for their engagement in GAA activities and attendance at GAA matches.
It provides participants with the opportunity to earn points for engaging in selected activities (e.g. going to GAA matches) and to exchange the earned points for rewards including tour vouchers, merchandise and special offers (supplied by TLC Marketing Limited or its affiliates i.e. the “Rewards Supplier”).
2. The grma programme
2.1. Application to join the grma programme
2.1.1. To join the grma programme, applicants must submit an online registration form to create an account. Once the account is validated by the GAA, the grma account will become active.
2.1.2. Applications to join the grma programme can be submitted at gaa.ie/grma. Applicants are asked to select the County and Club they support, and provide key information (i.e. contact information) and to verify acceptance of these Terms and Conditions.
2.1.3. Applications that are successfully submitted will receive a confirmation email with an enclosed invitation to complete the registration process and join the programme.
2.1.4. Applications are not completed until this invitation has been acknowledged (by clicking on the link provided). By acknowledging the invitation, applicants are confirming that the information supplied is correct and that they agree to be bound by the Terms and Conditions of the programme.
2.1.5. Benefits associated with the programme become applicable once applicants are deemed by the GAA to have accepted the invitation to join the programme and their grma account has been validated.
2.2.1. Any benefits and points earned by participants are subject to these Terms and Conditions.
2.2.2. The GAA reserves the right at any time and without prior notice, to restrict or withdraw grma accounts or to alter, amend or terminate the programme. Without limitation to any other provisions of the Terms and Conditions, the GAA shall at its sole discretion be entitled to alter, amend, deduct or restrict points and rewards awarded at any time where the GAA or the Rewards Supplier is of the opinion that such points were awarded incorrectly for any reason, whether as a result of any act or omission of the Rewards Supplier or the GAA, its employees, officers or agents, or otherwise. Participation in the programme may be restricted, terminated or made subject to certain conditions at any time at the sole discretion of the GAA.
2.2.3. The GAA reserves the right to alter or amend these Terms and Conditions without notice at any time or to introduce supplementary or additional Terms and Conditions in relation to the programme or any aspect of the programme including, but not limited to, the methods by which the points can be earned, points can be used, the value of the points earned and the conditions under which points or rewards may be forfeited at any time, with or without notice, even where the changes may affect the account holders ability to use the points that they have already earned.
2.2.4. By registering for the programme, applicants will be deemed to have accepted these Terms and Conditions, however, applicants will not be formally accepted as a participant until they have responded to the emailed invitation to join the programme and this response is deemed to be accepted by the GAA. If applicants do not agree to these Terms and Conditions, it is their responsibility to advise the GAA that they wish to be removed from the programme.
2.2.5. All participants in the grma programme must be at least 18 years old at the time of their application to join the programme.
2.2.6. Points earned are non-transferable between grma accounts.
2.2.7. For a GAA supporter to participate in the grma programme and earn points or redeem rewards on their grma account, the supporter must have good standing with the GAA (to be determined at the GAA’s discretion). If the GAA deems that, for whatever reason, that this is no longer applicable, any associated grma accounts will be placed on hold. Participants will not be eligible to earn or redeem points or rewards while their grma account is ‘on hold’.
2.2.8. Each programme participant is responsible for the proper use and security of their grma accounts and any points earned and accumulated by them. Any grma account that has not been used for a period of 18 months will be deemed inactive and any points accumulated on that grma account may be cancelled at the discretion of the GAA.
2.2.9. The GAA reserves the right to cancel the grma programme at any time. Should the grma programme be cancelled, participants will be given three months to claim or make use of any rewards and points accumulated on their grma account.
2.3 Opt-out of the grma programme
2.3.1 You have the right to ‘opt-out’ of the programme at any time. You can do this by responding appropriately to any electronic communication received, contacting the grma programme Help Desk, or by updating your account settings online.
2.4. Points and Rewards
2.4.1. Points can be accumulated by participants by purchasing specified GAA products or engaging in selected activities administered by the GAA or their third party partners, agents, advertisers or sponsors.
2.4.2. Points will only be awarded on specified products or activities as determined by the GAA and as such may also be excluded from the allocation of points at any time and without notice at the discretion of the GAA or as may be required by law.
2.4.3. Points and rewards have no monetary value and cannot be sold, exchanged for cash or otherwise dealt with except in accordance with these Terms and Conditions.
2.4.4. Where GAA products are returned and those products were eligible for points, or subscriptions for activities cancelled, any points which were accumulated on an account for those products or activities will be deducted from that grma account.
2.4.5. Participants are not eligible to earn retrospective points on GAA purchases or activities which are completed in advance of the participant joining the programme.
2.5. Points Expiry
2.5.1. Points are valid for a use for a period of 18 months from their awarded date. This time limit is subject to change at any time without notice at the absolute discretion of the GAA.
2.5.2. Points will expire if unused within 18 months after the date they were earned and the points earned on a grma account will be reduced accordingly on a rolling 18 month basis with the oldest Points being removed first.
2.6. Points Transfer
2.6.1. Points cannot be transferred between grma accounts, but participants’ points may be ‘pooled’ to redeem rewards for their nominated GAA Club.
2.7. Redemption of Points for Rewards and Discounts
2.7.1. Participants may redeem points on GAA products or selected activities, or to avail of partner discounts and special offers.
2.7.2. In order to redeem points, participants must log into their online account.
2.7.3. In order to redeem points, a sufficient number of points must have been accumulated to cover the full requirements of the individual reward offers. In cases where the amount of points collected does not meet the requirements of a particular reward or gift, points cannot be used to partially redeem that reward or gift.
2.7.4. Points can only be redeemed in exchange for specified rewards available through the programme.
2.7.5. Rewards are provided by the Rewards Supplier who is a third party provider, and the GAA takes no responsibility for any liability arising from the supply, quality, description or functionality of rewards or gifts supplied by any third party supplier or affiliate of any third party supplier.
2.7.6. For relevant rewards, where points are consumed, the appropriate number of points will be deducted from the relevant grma account as and when they are used.
2.7.7. Some rewards which are provided upon the redemption of points are subject to their own additional Terms and Conditions, which Terms and Conditions may be amended or altered at any time without notice.
2.7.8. All rewards are subject to availability and may be altered, amended, substituted or withdrawn at any time by the Rewards Supplier.
2.7.9. The GAA have no responsibility or liability of any kind in respect of any goods or services provided by a Third Party Supplier.
2.7.10. The GAA and the Rewards Supplier reserves the right at any time to reject any reward or to terminate participation in the programme or a grma account if they are of the opinion that the grma account in question has been altered or otherwise tampered with in any manner. The GAA may take whatever action is considered appropriate if there is reason to believe that participants are abusing the programme in any manner or acting in breach of these Terms and Conditions.
The GAA cannot guarantee the performance of a Third Party and shall not be liable for any act or default by a Third Party. Entrants to competitions agree that the GAA will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize or reward, or from participation in the competition.
The GAA will not be prejudiced or restricted by any indulgence or forbearance extended to the participant. No waiver by the GAA in respect of a breach of these Terms shall operate as a waiver in respect of subsequent breach of these Terms.
The GAA reserves the right to amend the Terms and Conditions applicable to competitions at any time.
3. Data Protection
3.1. Personal details provided to us or the Rewards Supplier or suppliers during the process of registering your grma account will be held by the Rewards Supplier in confidence and in compliance with all applicable legal and regulatory requirements relating to the obtaining, retention, processing and use (including use for the marketing purposes) of personal data. Other than as stated below, no personal information will be divulged to anyone or any organisation except to the GAA and third parties who process information on our behalf in relation to the running of the programme.
In the event of a sale or transfer of the grma programme, or sale or transfer of the grma Third Party agents, we may transfer this information to the purchaser/transferee in such circumstances.
We will use your personal data for the following purposes:- to help manage the programme and improve the way we run it; to contact participants if we need to communicate with them regarding any aspect of the operation of the programme including sending information to customers by email and post; to help us understand participants’ preferences; to contact participants in order to perform market research; to perform profiling of participants’ behaviour in order to try and meet their needs; and to improve the goods and services we offer. Unless you indicate otherwise, we may contact you with relevant GAA content or offers and information about products and services which we believe would be of interest to you.
3.2. We may also use aggregated information relating to Clubs, participant groups or segments, without identifying individuals, to enhance our understanding of participant behaviour and enable us to improve our service in general.
3.3. A participant can ‘opt out’ of such marketing communications at any time if he/she does not want to be contacted by the GAA for direct marketing purposes, by ticking the appropriate box on digital communications, by contacting the programme Help Desk.
3.4. You have the right to request a copy of your personal data held by the GAA. A participant may also have the right to rectify, block or erase his/her personal data to the extent that it is inaccurate.
3.5. Subject to applicable law, the GAA will provide the participant with a copy of his/her personal data as soon as is practicable. There may be a charge for such a request (which will not be higher than an amount permitted by applicable law, currently €6.35).
3.6. The GAA may also request proof of identification to verify the participant’s access request. Any queries in relation to personal data should be made by calling the programme Help Desk (details below).
3.7. If a participant’s personal data held by the GAA is inaccurate, the participant should inform the GAA in writing and the GAA will make necessary amendments, erase or block the relevant personal data as requested by the participant and notify the participant within 40 days of such request that the relevant action has been taken. All such requests should be addressed to: grma programme Manager, The GAA, Croke Park, Jones’ Road, Dublin 3.
3.8. You can also access your personal data online at gaa.ie/grma. If you wish to change your personal details, please do so via the website.
3.9. A participant has the right to ‘opt out’ of the use of their information for marketing purposes at any time by changing the preferences on their grma account online or by contacting us on our programme Help Desk (details below).
3.10. By completing a registration online through the grma website, or other channels, each participant agrees to abide by the Terms and this Data Protection notice.
4. Governing Law and Jurisdiction
4.1. These Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Island of Ireland.
4.2. Each party irrevocably agrees that, subject as provided below, the relevant Courts of Law shall have exclusive jurisdiction over any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).
Nothing in this clause shall limit the right of the GAA to take proceedings against a participant in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
5.1. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.
You can contact the grma programme Help Desk during the hours of 9.30am – 5.30pm (GMT) Monday to Friday, excluding Bank Holidays. If calling from the Republic of Ireland dial +353-1-513 7074 or from Northern Ireland dial 0871 641 7260. Callers from the Republic of Ireland will be charged at local landline rates. Callers from Northern Ireland will be charged at no more than 10p per minute. Calls from mobiles, and other network providers may vary. Calls may be recorded and may be monitored.