The GRMA programme is a GAA rewards programme which invites GAA Club members to register and receive a Membership Card and to avail of partner discounts and special offers. It is intended as a ‘thank you’ (or go raibh maith agat) to GAA members for their involvement in their GAA clubs, engagement in GAA activities and attendance at GAA matches.
It provides participants with the opportunity to earn points for the purchase of GAA products or engaging with selected activities (e.g. going to GAA matches); and to exchange the earned points for rewards, including ticket vouchers, partner discounts and special offers (supplied by TLC Marketing Limited or its affiliates i.e. the “Rewards Supplier”).
2. The GRMA programme
2.1. Application to join the GRMA programme
2.1.1. In order to register to join the GRMA programme and receive a Membership Card, you must be a GAA Club member who has registered for 2017.
2.1.2. To join the GRMA programme, applicants must submit an online registration form to create an account. Once the account is validated by the GAA, the GRMA account will become active.
2.1.3. Applications to join the GRMA programme can be submitted at: gaa.ie/GRMA. Applicants are asked to select their County and Club, provide key information (i.e. contact information and GAA Club membership number) and to verify acceptance of these Terms and Conditions.
2.1.4. Applications that are successfully submitted, with a valid GAA membership number, will receive a confirmation email with an enclosed invitation to complete the registration process and join the programme.
2.1.5. Applications are not completed until this invitation has been acknowledged by clicking on the link provided. By acknowledging the invitation, applicants are confirming that the information supplied is correct (as it appears on their ‘virtual’ Membership Card rendering), that they are a registered GAA Club member and that they agree to be bound by the Terms and Conditions of the programme.
2.1.6. Benefits associated with the programme become applicable once participants are deemed by the GAA to have accepted the invitation to join the GRMA programme and their account has been validated.
2.1.7. Participation in the GRMA programme is contingent on continued membership of the GAA and expires if the participant’s GAA Club membership is not renewed.
2.1.8. Any GAA Club member serving a Suspension under Rule 7.5 (e) of the GAA Official Guide 2016 will have their participation in the GRMA programme suspended for the duration of their suspension.
2.2.1. All use of GRMA Membership Cards and any benefits and points earned by participants are subject to these Terms and Conditions.
2.2.2. Membership Cards are issued to GAA Club members who have registered with both their club for 2017 and to the GRMA programme. The GRMA programme does not replace or supersede any other ‘membership’ cards issued by GAA Clubs or issued by the GAA as part of a ticket offering (e.g. Season Tickets). Membership Cards are not intended to be used as proof of identification, verification of age or for any purpose other than successful registration and acceptance to the GRMA programme.
2.2.3. The GAA reserves the right at any time and without prior notice, to restrict or withdraw GRMA accounts or to alter, amend or terminate the programme. Without limitation to any other provisions of the Terms and Conditions, the GAA shall at its sole discretion be entitled to alter, amend, deduct or restrict points and rewards awarded at any time where the GAA or the Rewards Supplier is of the opinion that such points were awarded incorrectly for any reason, whether as a result of any act or omission of the Rewards Supplier or the GAA, its employees, officers or agents, or otherwise. Participation in the programme may be restricted, terminated or made subject to certain conditions at any time at the sole discretion of the GAA.
2.2.4. The GAA reserves the right to alter or amend these Terms and Conditions without notice at any time or to introduce supplementary or additional Terms and Conditions in relation to the programme or any aspect of the programme including, but not limited to, the methods by which the points can be earned, points can be used, the value of the points earned and the conditions under which points or rewards may be forfeited at any time, with or without notice, even where the changes may affect the account holders ability to use the points that they have already earned.
2.2.5. By registering for the programme, applicants will be deemed to have accepted these Terms and Conditions, however, applicants will not be formally accepted as a GRMA participant until they have responded to the emailed invitation to join the programme and this response is deemed to be accepted by the GAA. If applicants do not agree to these Terms and Conditions, it is their responsibility to advise the GAA that they wish to be removed from the programme.
2.2.6. All participants in the GRMA programme must be at least 18 years old at the time of their application to join the programme.
2.2.7. Points earned are non-transferable between GRMA participants.
2.2.8. A GAA membership number can only be linked to one GRMA account.
2.2.9. For a GAA Club member to participate in the GRMA programme and earn points or redeem rewards on their GRMA account, the participant must have good standing with the GAA (to be determined at the GAA’s discretion). If the GAA deems that, for whatever reason, GAA membership is no longer applicable, any associated GRMA accounts will be placed on hold. Participants will not be eligible to earn or redeem points or rewards while their GRMA account is ‘on hold’.
2.2.10. Each participant is responsible for the proper use and security of their GRMA accounts and any points earned and accumulated by them. Any GRMA account that has not been used for a period of 18 months will be deemed inactive and any points accumulated by the participant may be cancelled at the discretion of the GAA.
2.2.11. The GAA reserves the right to cancel the GRMA programme at any time. Should the GRMA programme be cancelled, participants will be given three months to claim or make use of any rewards and points accumulated on their GRMA account.
2.3 Opt-out of the GRMA programme
2.3.1 You have the right to ‘opt-out’ of the programme at any time. You can do this by responding appropriately to any electronic communication received, contacting the GRMA programme Help Desk, or by updating your account settings online.
2.4. Points and Rewards
2.4.1. Points can be accumulated by GRMA participants by purchasing specified GAA products or engaging with selected activities administered by the GAA or their third party partners, agents, advertisers or sponsors.
2.4.2. Points will only be awarded on specified products or activities as determined by the GAA and as such may also be excluded from the allocation of points at any time and without notice at the discretion of the GAA or as may be required by law.
2.4.3. Points and rewards have no monetary value and cannot be sold, exchanged for cash or otherwise dealt with except in accordance with these Terms and Conditions.
2.4.4. Where GAA products are returned and those products were eligible for points, or subscriptions for activities cancelled, any points which were accumulated on an account for those products or activities will be deducted from that GRMA account.
2.4.5. Participants are not eligible to earn retrospective points on GAA purchases or activities which are completed in advance of the participant joining the programme.
2.5. Points Expiry
2.5.1. Points are valid for a use for a period of 18 months from their awarded date. This time limit is subject to change at any time without notice at the absolute discretion of the GAA.
2.5.2. Points will expire if unused within 18 months after the date they were earned and the points earned by the participant will be reduced accordingly on a rolling 18 month basis with the oldest points being removed first.
2.6. Points Transfer
2.6.1. Points cannot be transferred between GRMA participants, but GAA Club members’ points may be ‘pooled’ to redeem rewards for their GAA Club.
2.7. Redemption of Points for Rewards and Discounts
2.7.1. Participants may redeem points on GAA products or selected activities, or to avail of partner discounts and special offers.
2.7.2. In order to redeem points, participants must log into their online account.
2.7.3. In order to redeem points, a sufficient number of points must have been accumulated to cover the full requirements of the individual reward offers. In cases where the amount of points collected does not meet the requirements of a particular reward or gift, points cannot be used to partially redeem that reward or gift.
2.7.4. Points can only be redeemed in exchange for specified rewards available through the programme.
2.7.5. Rewards are provided by the Rewards Supplier who is a third party provider, and the GAA takes no responsibility for any liability arising from the supply, quality, description or functionality of rewards or gifts supplied by any third party supplier or affiliate of any third party supplier.
2.7.6. For relevant rewards, where points are consumed, the appropriate number of points will be deducted from the participant’s account as and when they are used.
2.7.7. Some rewards which are provided upon the redemption of points are subject to their own additional Terms and Conditions, which Terms and Conditions may be amended or altered at any time without notice.
2.7.8. All rewards are subject to availability and may be altered, amended, substituted or withdrawn at any time by the Rewards Supplier.
2.7.9. The GAA have no responsibility or liability of any kind in respect of any goods or services provided by a Third Party Supplier.
2.7.10. The GAA and the Rewards Supplier reserves the right at any time to reject any reward or to terminate participation in the programme if they are of the opinion that the GRMA account in question has been altered or otherwise tampered with in any manner. The GAA may take whatever action is considered appropriate if there is reason to believe that participants are abusing the programme in any manner or acting in breach of these Terms and Conditions.
The GAA cannot guarantee the performance of a Third Party and shall not be liable for any act or default by a Third Party. Entrants to competitions agree that the GAA will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize or reward, or from participation in the competition.
The GAA will not be prejudiced or restricted by any indulgence or forbearance extended to the participant. No waiver by the GAA in respect of a breach of these Terms shall operate as a waiver in respect of subsequent breach of these Terms.
The GAA reserves the right to amend the Terms and Conditions applicable to competitions at any time.
3. Data Protection
3.1. Personal details provided to us or the Rewards Supplier or suppliers during the process of registering your GRMA account will be held by the Rewards Supplier in confidence and in compliance with all applicable legal and regulatory requirements relating to the obtaining, retention, processing and use (including use for the marketing purposes) of personal data. Other than as stated below, no personal information will be divulged to anyone or any organisation except to the GAA and third parties who process information on our behalf in relation to the running of the programme.
In the event of a sale or transfer of the GRMA programme, or sale or transfer of the GRMA Third Party agents, we may transfer this information to the purchaser/transferee in such circumstances.
We will use your personal data for the following purposes:- to help manage the programme and improve the way we run it; to contact participants if we need to communicate with them regarding any aspect of the operation of the programme including sending information to customers by email and post; to help us understand participants’ preferences; to contact participants in order to perform market research; to perform profiling of participants’ behaviour in order to try and meet their needs; and to improve the goods and services we offer. Unless you indicate otherwise, we may contact you with relevant GAA content or offers and information about products and services which we believe would be of interest to you.
3.2. We may also use aggregated information relating to Clubs, participant groups or segments, without identifying individuals, to enhance our understanding of participant behaviour and enable us to improve our service in general.
3.3. A participant can ‘opt out’ of such marketing communications at any time if he/she does not want to be contacted by the GAA for direct marketing purposes, by ticking the appropriate box on digital communications, by contacting the programme Help Desk.
3.4. You have the right to request a copy of your personal data held by the GAA. A participant may also have the right to rectify, block or erase his/her personal data to the extent that it is inaccurate.
3.5. Subject to applicable law, the GAA will provide the participant with a copy of his/her personal data as soon as is practicable. There may be a charge for such a request (which will not be higher than an amount permitted by applicable law, currently €6.35).
3.6. The GAA may also request proof of identification to verify the participant’s access request. Any queries in relation to personal data should be made by calling the programme Help Desk (details below).
3.7. If a participant’s personal data held by the GAA is inaccurate, the participant should inform the GAA in writing and the GAA will make necessary amendments, erase or block the relevant personal data as requested by the participant and notify the participant within 40 days of such request that the relevant action has been taken. All such requests should be addressed to: GRMA programme Manager, The GAA, Croke Park, Jones’ Road, Dublin 3.
3.8. You can also access your personal data online at gaa.ie/GRMA. If you wish to change your personal details, please do so via the website.
3.9. A participant has the right to ‘opt out’ of the use of their information for marketing purposes at any time by changing the preferences on their GRMA account online or by contacting us on our programme Help Desk (details below).
3.10. By completing a registration online through the GRMA website, or other channels, each participant agrees to abide by the Terms and this Data Protection notice.
4. Governing Law and Jurisdiction
4.1. These Terms and Conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Island of Ireland.
4.2. Each party irrevocably agrees that, subject as provided below, the relevant Courts of Law shall have exclusive jurisdiction over any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).
Nothing in this clause shall limit the right of the GAA to take proceedings against a participant in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.
5.1. If any provision or part-provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this agreement.
Alternatively, you can contact the grma programme Help Desk during the hours of 9.30am – 5.30pm (GMT) Monday to Friday, excluding Bank Holidays. If calling from the Republic of Ireland dial +353-1-513 7074 or from Northern Ireland dial 0871 641 7260. Callers from the Republic of Ireland will be charged at local landline rates. Callers from Northern Ireland will be charged at no more than 10p per minute. Calls from mobiles, and other network providers may vary. Calls may be recorded and may be monitored.
GRMA decisions in relation to selection of prize winner(s) is final and no correspondence will be entered into.
In the event of any dispute regarding the rules, conduct or the results of a competition the decision of GRMA will be final.
GRMA competitions are not open to staff of GRMA (be they employees or contractors), their immediate family members or associated companies including (but not limited to) the competition promotional partner(s) and SMS/IVR service provider(s). For these purposes an “immediate family member” includes a spouse, partner, child, step child, grandchild, brother, step brother, sister, step sister, parent, step parent or legal guardian.
Unless otherwise stated, competition entrants must be over 18 years old and resident in the island of Ireland in order to qualify as the prize winner. GRMA reserves the right to request written proof of age of any competition winner.
Prizes are non-transferable and will only be awarded to the winner.
Unless otherwise stated, where multiple prizes are on offer in a single competition only 1 win per household will be permitted.
No cash alternative will be awarded in lieu of stated prize(s).
If, due to circumstances beyond its control, a prize becomes unavailable GRMA and/or the promoter(s) reserves the right to substitute a prize of equal value.
Use of a false name or address by a competition entrant will disqualify them from receiving any prize.
GRMA and/or the promoter(s) will endeavour to deliver all prizes within 28 days of winning. Where this is not possible the winner(s) will be notified of a delay.
Unless otherwise stated, all taxes, insurance, fees and surcharges on any prize are the sole responsibility of the winner.
Where a prize is to be provided by a third party, GRMA accept no responsibility whatsoever for the supply or non-supply or purported supply or delay in supply of the prize, including without limitation, the failure of the winner to receive ownership of or use the prize. Where appropriate, prize winners are required to complete all applicable booking and/or other formalities directly with the specified third party provider(s).
GRMA reserves the right to change prize details without notice and all prizes which are strictly subject to availability.
Acceptance of the prize constitutes permission to use the relevant winner’s name, hometown and likeness for purposes of advertising, promotion or publicity in any media without additional compensation and prize winners agree to take part in such related promotional activities as GRMA and/or the promoter(s) may require.
All competition entries must be received by GRMA in the required format before the advertised closing date. Neither GRMA nor its affiliated entities are responsible for printing or typographical errors in any materials relating to GRMA promotions; fraudulent, lost, late, misdirected, incomplete or altered entries; or entries which are processed late or incorrectly or are lost due to computer or other technical malfunction.
GRMA reserves the right to cancel, terminate, modify or suspend a competition and/or vary competition rules at any time without prior notice.
Neither GRMA nor its agents accept any responsibility whatsoever for any death, injury or other damage, loss, expense or liability arising as a result of taking a prize. Nor will GRMA have any liability or responsibility for any claim arising in connection with participation in any GRMA competition or any of the prizes rewarded.
Prizes not claimed within specified time limit will be deemed to have been forfeited and GRMA may dispose of such prizes without any liability to the winner.
Any person found to be in disregard of these rules will be disqualified automatically.
GRMA reserves the right to disqualify any contestant for any reason whatsoever in its sole discretion.
Participation in GRMA competitions denotes acceptance of these terms and conditions and any additional competition specific terms and conditions which may be advertised.
GRMA does not accept any responsibility whatsoever for any technical failure or malfunction or any other problem in any network, system, server, provider, or otherwise which may result in entries being lost or not properly registered or recorded and contestants hereby waive any claim whatsoever for any losses, costs, damages and expenses arising from any such problems.